Q1. Will your products work with IP/Network
cameras?
A1. Certainly. We have already built interfaces with a number of IP cameras. We have a universal interface with nearly all IP cameras available.
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Q2. Will your products work with Analogue
cameras?
A2. To function all our software requires is a digital image from the camera. An analog feed can easily be converted to a digital feed using a Video Capture Card.
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Q3. Will your products work with Thermal or
Infrared cameras?
A3. Yes. Our software can operate just as effectively
with Thermal and Infrared cameras.
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Q4. Will your products work with PTZ cameras?
A4. Yes. On detection of an event our system will send
alarm information to the PTZ controller via XML, enabling the camera to zoom
in on the event and track the perpetrator if necessary.
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Q5. Do your products support MPEG-4 streaming?
A5. Yes. We have already built interfaces with a number
of MPEG4 cameras. If we have not yet built an interface for your required
camera then you will need to supply us with a Microsoft Direct Show Filter
to enable us to build the interface. This would be done at for a minimal cost.
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Q6. How many cameras can your system operate
with?
A6. All systems are totally scalable. The customer
can decide to have a single camera system and he can grow this to have thousands
of cameras.
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Q7. Can I look at multiple servers from one
screen?
A7. Certainly. From within a single client screen the
user is able to access an infinite number of cameras, located anywhere in
the World. If an alarm were to occur on a server he is logged in on, an alarm
tag would pop up on the client screen specifying that an event is occurring
on the respective camera. The operator can then access that camera and review
the alarm, before deciding whether to archive or ignore the alarm. All cameras
are viewed in real-time.
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Q8. Can I look at a single camera from separate
locations on separate client screens?
A8. Yes. We have remote client capability that enables
user to login to any of their server from any computer. Similarly, if there
are 2 server PC’s in separate locations then both can be viewed simultaneously.
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Q9. Can I monitor a remote site from a different
location?
A9. Yes. This can be done in 2 ways depending on the
specific architecture distribution:
1. If the camera is at a remote location and the Server is in the Control
Room then we have to get the images from the camera to the Server. This can
be done using WLAN if it is available.
2. If the camera is in a remote location and the Server is near it then you
have to get the alarm information back to the remote Client in the Control
Room.
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Q10. Can your systems operate wirelessly?
A10. Yes. All IQ products can operate wirelessly which
enables a completely mobile surveillance station. This also enables the systems
to be installed and uninstalled at any site at short notice. Our software
also runs on a Wireless PDA which enables the Security Personnel to receive,
review, clear and archive alarms whilst in the field in real-time.
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Q11. Do I need to purchase any hardware from
MCN Security?
A11. No. MCN Security products have been designed in
such a way that it is not necessary for us to package it with any proprietary
hardware. We sell software licenses which are able to run on any off-the-shelf
Windows based Server PC.
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Q12. Do your products require to be used in
conjunction with a DVR?
A12. No. Our software actually represents the next generation
of recording by only recording information when there is an event to record.
This enables efficient and timely review of alarms. Events can be stored on
a DVR if necessary.
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Q13. Although not necessary, can your products
interface with other hardware such as a DVR?
A13. Yes. Interfacing
is simple with MCN Security Intelligence requiring no proprietary hardware.
The interfacing can be done in several ways with the image processing done
on any PC connected to the Video Surveillance infrastructure. The stream is
sent from the DVR to the Server PC via the Application Programming Interface
(API). The video stream is then processed, with alarms and events sent back
to the DVR as an XML string. These can be viewed in real time or recorded
(enabling event based recording of critical events).
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Q14. Will your products work with existing
Video Surveillance infrastructure?
A14. Absolutely. Our products can be implemented during the installation of a video surveillance infrastructure or it can be used as an add-on or upgrade to existing Video Surveillance infrastructure. Our software can work independently of all other hardware by simply analyzing the feeds from the cameras or can be interfaced to create a total solution.
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Q15. What is the difference between IQ-140
and IQ-180?
A15. IQ-180 is a super-sensitive
version of IQ-140. So sensitive in-fact we keep it reserved for very special
projects where the customer needs to detect very tiny objects in very low
contrast areas. We find that IQ-140 is sufficient for 99.9% of our customers.
Technically, it can detect objects 4x4 pixels in size and is capable of detecting
objects that may be invisible to the human operator. An example would be a
black bag on a black floor, hidden by a shadow. Even if the naked eye can
not see the object due to the low contrast, the IQ-180 would still be able
to detect it.
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Q16. How do you package your range of products?
A16. Our products are packaged by their capabilities.
Our IQ-120 is a comprehensive suite of products that contains all the capabilities
of the lower IQ products as well as other capabilities unique to IQ-120 such
as Suspicious Behavior Analysis and Counting in a Crowd.
Some of the features found in the IQ-120 including Slip and Fall Detection,
Standard Counting and Intruder Detection have been made available for purchase
separately and form the lower end of our IQ Series namely IQ-115, IQ-110 and
IQ-100.
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Q17. Can I run all of the IQ Series capabilities
on the same camera view?
A17. Yes. If this is
your requirement then in most cases we suggest that the camera feed is split,
with one feed going to the IQ-120 Server and the other going to the IQ-140
Server. The reason for this is that it is the best procedure to optimize the
Server efficiency. It is also possible to have the IQ-120 and IQ-140 Server
running on a single Server PC if required.
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Q18. What are the Minimum System Requirements for the IQ Server?
A18. The IQ Series can operate on any Windows based Server PC. The IQ Series is capable of analyzing anywhere from 1 - 16 camera feeds on a single CPU PC.
The minimum system requirements are as follows:
- Intel Pentium 4 Processor 660 (3.6 GHz)
- System Bus 800Mhz & 2MB L2-Cache
- 2GB 533MHz DDR2 RAM
- 250GB 7200rpm 16MB cache SATA Hard Disk
- Network Interface Card
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